DELIVERY

FREE Local Delivery
We offer free local delivery within the zone shown on the map below which we do ourselves. If you’re within zone then please get in touch before you buy and we can advise you when we are next in your area. We aim to deliver within 7-10 working days. Delivery is to a ground floor level only and is Mon-Fri (we would confirm the date and anticipated timings in advance). Depending on the item, we may require assistance with unboarding. Very occasionally extra large, particularly heavy items are excluded as it’s better to leave these to skilled delivery professionals who have the strength and expertise!

Outside of the free delivery zone, we can arrange UK mainland delivery with trusted, experienced furniture drivers that we have partnered with for many years. This delivery service covers most of the country, and they are insured and operate with two-person crews.

Our delivery prices vary depending on the size / weight of the item and are shown when you add an item to your shopping basket. This ranges from £60 – £80 per piece.

We have a weekly collection and onward delivery to customers follows 1-5 days later, depending on the location. We will confirm the delivery date with you in advance. The delivery service we offer requires a little flexibility as the drivers work to set routes and schedules. Once a delivery date is agreed we will confirm the booking with them, passing on your details. They will then update you directly in advance regarding their anticipated timings on that date (note: we cannot choose a time).

Our delivery partners will ensure a piece is delivered safely and securely into your property at a ground floor level. However, they are not responsible for moving a piece into position once in your home. Our delivery partners are not insured for this, nor are we, so we recommend you have adequate help for onward manoeuvring, especially if it is a large, heavy item.

If your property entrance is above ground floor level, for example within a block of flats, please get in touch prior to purchase and we will get a quote for you.

There are some UK mainland addresses, such as Scotland and remote locations, which are more costly but we can always provide a quote for these. Just get in touch.

All our items are carefully wrapped and well-protected for their onward journey. We use as much recycled and recyclable packaging as possible.

We show dimensions for all our pieces so we would recommend you check that you can accommodate a piece before buying as we cannot take responsibility for items not fitting through doorways or into spaces. If you’d like us to take additional dimensions for you, we’d be very happy to help. It’s worth noting that most large vintage items of furniture cannot be dismantled in the same way modern pieces can.

If we feel we are unable to successfully arrange delivery with you after a sale has been made, we reserve the right to cancel the sale and refund in full.

£20 Instant Discount for Collection
For an instant £20 discount, you are very welcome to collect or make your own delivery arrangements from our warehouse at IP23 7NW, near Eye, Suffolk. £20 is discounted at the checkout. We’re not a showroom with conventional OPEN HOURS so please get in touch to agree a collection date and time in advance. Do measure up first to ensure you can accommodate the item. If after choosing ‘Collection’ and claiming the discount you are then unable to collect we can still arrange delivery. This will cost between £60-£80 depending on the piece plus the £20 discount will be reclaimed. Do bring blankets as we don’t wrap items being collected. Small items that include free UK delivery anyway are excluded from the collection discount.

Small Items with Free UK Mainland Delivery
UK mainland delivery is included in the total price for some of our smaller items as we can send them by a standard parcel courier. It is stated in the item description if delivery is included. We will provide tracking information so that you can manage your delivery. We usually dispatch items within 2-4 working days. Small items with free delivery are excluded from the £20 collection discount.